Chase Agent Express for agents

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Chase Agent Express for agents

Make the most of your business with Chase Agent Express.

Register now

Welcome to a simplified home lending experience.1

Participating agents can:
  • Connect with thought leaders
    via virtual networking events and Q&As
  • Access our new Resource Center
    for educational opportunities, webcasts and more
  • Build new relationships
    with an opportunity to connect with Chase customers*
  • Direct escalation to decision-makers
    to help ensure quick resolutions
  • Experience our integrated digital platform
    with transparency through your clients’ homebuying process
*Specific criteria will need to be met to connect with Chase customers.

Your clients have the power of Chase on their side.

  • $2,500 Closing Guarantee

    If your clients are Chase customers, we guarantee that they’ll close on time or get $2,5002
  • A range of lending products

    Clients can choose a mortgage ranging from down payments as low as 3% to jumbo mortgages up to $3 million3
  • Chase Homebuyer Advantagesm

    Clients can have confidence when house hunting with an upfront review of their income, assets and credit history4
  • Streamlined process

    Clients can count on a surprisingly simple digital, experience


1Chase Agent Express is offered by JPMorgan Chase Bank, N.A. (Chase) and HomeStory Real Estate Services, a licensed real estate broker. HomeStory Real Estate Services is not affiliated with Chase, and Chase is not responsible for the real estate services and rewards program provided by HomeStory Real Estate Services. Obtaining a mortgage from Chase is optional and not required to participate. The borrower may arrange for financing with any lender.

2The Chase Closing Guarantee offers assurance to customers purchasing a home with a Chase mortgage that the loan will close on or before the Contract Closing Date, or the customer will receive monetary compensation in the form of a check, post-closing.

Eligibility: To be eligible for the Chase Closing Guarantee, the customer must (1) Have a Chase product relationship (other than the mortgage being applied for) at the time of closing. A Chase product means a mortgage loan, home equity line of credit, credit card, auto finance loan, and checking and/or savings account. Corporate Relocation customers must have a Chase checking or savings account to be eligible. (2) Complete a mortgage application online, by telephone, or face-to-face. (3) Provide all requested supporting documentation including income/asset documents needed to make a loan decision and signed disclosures. (4) Provide a fully-executed purchase contract which must include all pages, addendums, and required signatures. (5) Contract closing date must be at least 21 calendar days after receipt of a completed mortgage application, supporting documents, and a fully-executed purchase contract. This offer is only available for new, residential first-lien loan applications submitted directly to Chase. (6) Final Inspection for New Construction: For any property that receives an initial appraisal subject to repairs/completion, a final inspection will be required. Chase guarantees closing within 3 business days of receipt of a satisfactory final inspection. (7) Purchase applications with a property address received on or after February 4, 2019 are eligible for the Chase Closing Guarantee.

Ineligibility: The Chase Closing Guarantee will not apply in any of the following cases: (1) Refinances. (2) Changes to the original closing date documented in the purchase agreement. (3) Changes in loan amount, product, or terms requested within 10 days of closing. (4) Closing date extensions due to a delay in completion of new construction, improvements, or repairs being made to the subject property. (5) Failure by either party to meet contract terms and requirements, including seller-related delays. (6) Transactions involving Cooperative projects (Co-ops), Consolidation, Extension and Modification Agreements (CEMAs), or requiring two or more appraisals. (7) Delays due to force majeure events, including weather or natural disaster. (8) Chase Corporate Relocation loans without a Chase checking or savings account at the time of closing (9) Veterans Administration (VA) and Federal Housing Administration (FHA) loans. (10) Delays caused by third parties other than Chase required service providers. (11) Delays due to customer’s failure to respond to Chase requests within 2 business days.

Chase reserves the right to amend, terminate, or withdraw the Chase Closing Guarantee at any time without prior notice.

Credit Card Point awards, grants, cash back, closing guarantees, and other awards (“awards”) transferred to you under the terms of the program will be considered by Chase a discount of underwriting fees paid at mortgage closing. Any awards transferred at or outside closing in excess of the value of the underwriting fees may be considered miscellaneous income received from Chase and we may be required to send you, and file with the IRS, a Form 1099-MISC (Miscellaneous Income) or Form 1042-S (Foreign Person’s U.S. Source Income Subject to Withholding) for the year in which you participate and are awarded the benefits of the program. You are responsible for any tax liability related to participating in the program. Please consult your tax advisor if you have any questions about your personal tax situation.

3For down payments less than 20% on conventional loans, Mortgage Insurance (MI) may be required and MI charges may apply.

Loans up to 80% of a home’s value are available on a purchase or refinance with no cash back, subject to property type, a required minimum credit score and a minimum amount of monthly reserves (i.e., you must set aside enough money in reserve to make a specified number of monthly mortgage payments [principal, interest, taxes, insurance and assessments] after the loan closes). Geographic restrictions apply.

Jumbo loans up to $3 million. Investment property are eligible for up to $1 million loan amounts.

4 If closing does not occur before expiration of the conditional approval, credit report and other documents may need to be updated. Results of the mortgage affordability estimate/prequalification are guidelines; the estimate is not an application for credit and results do not guarantee loan approval or denial.

For real estate and lending professionals only and not for distribution to consumers. This document is not an advertisement for consumer credit as defined in 12 CFR 1026.2(a)(2)

All home lending products are subject to credit and property approval. Rates, program terms and conditions are subject to change without notice. Not all products are available in all states or for all amounts. Other restrictions and limitations apply.

Home lending products offered by JPMorgan Chase Bank, N.A.
©2021 JPMorgan Chase & Co.

HomeStory Rewards is operated by HomeStory Real Estate Services. HomeStory is not affiliated with Chase and their privacy and security policies may differ from Chase privacy and security policies.